System Triage & Diagnostics
Full health check on CPUs, memory, storage, thermals, and OS behavior. Find the real cause of slowdowns, crashes, and mystery errors—then fix them.
IT Services & Capabilities
CPU Surgeon is a Veteran-Owner-operated IT services practice built on decades of real-world diagnostics work in government, small business, and home environments. The focus is simple: clear diagnostics, clean repairs, and hardened systems that stay stable. malware cleanup, and system hardening—not retail upsell scripts.
Malware Removal & Cleanup
Deep scans, targeted removal, and post-infection cleanup. No scare tactics, no snake oil—just a clean, stable system that you can trust again.
Hardening & Best Practices
Opinionated but practical hardening profiles tuned for nonprofits and small teams—security without breaking productivity.
Field IT Support
Built for real-world environments: shared workstations, legacy printers, budget hardware, and the “we make it work” reality of small teams, nonprofits, small businesses, and home offices.
The CPU Surgeon Toolkit
Under the hood, CPU Surgeon uses a private toolkit of scripts, checklists, and diagnostic utilities built over years of real service work designed for field use to make your service faster, more consistent, and better documented.
Automated Triage
One-click scripts to gather hardware stats, event logs, startup impact, and key system signals into a single snapshot for fast decision-making.
Cleanup & Repair Workflows
Guided flows for clearing print queues, fixing profile bloat, cleaning temporary files, and repairing common Windows issues.
Security & Hardening Modules
Opinionated but practical hardening profiles tuned for nonprofits and small teams—security without breaking productivity.
Human-Readable Reports
Optional printable reports with findings, actions taken, and recommendations—so you can show leadership exactly what was done and why.
Why CPU Surgeon?
Independent—no retail quotas or upsell scripts
20+ years field experience in real-world environments
Evidence-first diagnostics, not guesswork
Plain-language findings you can actually understand
Security-minded, stability-focused repairs
Service Area
CPU Surgeon provides secure remote IT support nationwide and on-site service within ~60 minutes of Dardanelle, AR.
Remote Support: Nationwide (U.S.)
On-Site Core: Dardanelle, Russellville, Clarksville
Also Serving: Morrilton, Atkins, Pottsville, Dover
Extended On-Site (by request): Conway, Fort Smith, Hot Springs
Not sure if you're in range? Send a request—I'll confirm quickly and recommend the best option.
FAQ
Do you offer on-site service?
Yes. On-site service is available within ~60 minutes of Dardanelle, AR. Remote support is available nationwide.
How do you price your work?
Diagnostics come first. You’ll get clear findings and options before any repair work begins—no surprise charges.
Do you support small businesses and nonprofits?
Absolutely. CPU Surgeon is built for real-world environments, limited budgets, and systems that must stay stable.
Remote or on-site—which is better?
Most issues can be resolved remotely. If hardware, networking, or site-specific problems require it, on-site service is available.
Do you work on Macs or only Windows?
Windows is the most common, but macOS support is available depending on the issue and environment.
Request Service
Tell me what’s broken, what changed recently, and how urgent it is. I review every request personally and reply with next steps, options, and an honest recommendation — no bots, no call center.
Direct Contact
Email: help@cpusurgeon.com
Service Area: Remote support, plus local and regional on-site service when needed.
Best For: Nonprofits, small businesses, and home users who want honest, reliable, expert help.